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We've combined a new kind Buyers experience that blends the  highest level of Chemical Purity with exceptional service.

Most Common Questions

Find answers to common questions about Chemical test results. For additional help, contact Us.

Which countries do not qualify for reshipment benefits?

Reshipment services are extended to all countries. However, for Brazil, India, Italy, Norway, Finland, Denmark, Sweden, and all of Scandinavia, we provide reshipment for 70% of the initial order total due to the heightened risk associated with customs in these regions. And 100% reshipment to the rest of America, Europe, Australia, New Zeeland, the Middle East, etc

Can I request an alternative shipping method?

Do you deliver to P.O. Boxes?

My package has not arrived. When can I expect a refund and what is the process?

How much is the shipping cost?

How are the products packaged?

Do you provide a tracking number?

Is there a guarantee that I will receive my item?

Can packages go missing?

If you have any further inquiries, please do not hesitate to contact us.

FAQ

We've combined a new kind Buyers experience that blends the highest level of Chemical Purity with exceptional service.